Using Volvo On Demand

Information covering your trip from making the reservation to ending it

15 articles in this collection
Written by Tove

The garage is closed. How do I access my car?

Written by Tove
Updated over a week ago

What does 110% CO2 compensated trips mean?

Written by Tove
Updated over a week ago

Before

Can several people drive the car on my booking?

Share the drive on your booking. The extra driver can choose the Free and pays nothing extra.

Written by Tove
Updated over a week ago

Can I practice driving with your cars?

Use our cars to practice driving! The instructor creates an account with us and makes the reservation.

Written by Tove
Updated over a week ago

Reservation

How to make a reservation?

When, where and what car do you need? Tell us if you need a tow bar or add excess waiver to your reservation!

Written by Tove
Updated over a week ago

How to edit/cancel the reservation?

It's easy to update the reservation in the app if your plans change.

Written by Tove
Updated over a week ago

Hooked on hybrids

Everything you need to know about driving hybrid cars

Written by Tove
Updated over a week ago

During your trip

How do I adjust the seat?

Written by Tove
Updated over a week ago

How do I start my reservation?

Find the car by following our descriptions in the app. Don't forget to check for potential damages before jumping into the car.

Written by Tove
Updated over a week ago

How do I report a damage on the car?

Information about damages and accidents

Written by Tove
Updated over a week ago

How does key sharing work?

Here's everything you need to know about how to share your digital key with someone on a trip.

Written by Tove
Updated over a week ago

What about fuel?

Remember to always return the car with 25% tank. Need to refuel? Use the fuel card in the car!

Written by Tove
Updated over a week ago

How does the Remote Heater work?

Cold and icy day? Thanks to the Remote Heater, you can warm up the car before your reservations starts, straight from the app. Here’s how.

Written by Tove
Updated over a week ago

What happens if I am late?

Here’s what to do if you think you won’t return the car on time.

Written by Tove
Updated over a week ago

Where do I return the car?

Return the car at the same station as you picked it up. Don't forget to fuel the car before returning it.

Written by Tove
Updated over a week ago